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Optimist International
1-800-213-6175
 
guarantees

Complete guarantee on all defects of fabrics and manufacturing

Complete coverage on all brands and styles.Returns accepted within 10 days of billing. You just have to contact one of our agents that will asign you a return number.

A no-problem claim!

We will make any alteration free of charge or we will gladly replace damaged items with new ones. In addition, Graph X Design will pay for shipping and handling on returned damaged goods.

Toll free number for quick service!

We will take back defective goods within 5 days following the claming date, no matter where you are.

Restrictions

We will not be held responsible for damage resulting from misuse or improper care. The buyer must follow the care instructions of the manufacturer.

Procedure

Contact your customer service representative by e-mail or by phone and indicate the reasons for your claim.
If your claim is accepted, your customer service representative will send you a return form by e-mail and will explain the return procedure.
The return form is mandatory. Any items received without the return form may be refused.

Prices

If the prices of our web site do not match the prices in our catalogue, the catalogue prices will prevail.